Rated 4.2 out of 5 by 10
Rated 3 out of 5 by rpb59 Great for the first 9 months or so...
Loved the machine. Here at the end of the warranty period, I've had to send the machine in for service twice. Both times folks at Phillips have been helpful. I hope I don't have a lemon cause I love the coffee.
17 December 2015
Rated 5 out of 5 by Willard Great Coffee!
We've had our Vienna Digital for over 10 years and have had excellent service, despite the acquisition by Philips!
21 September 2014
Rated 1 out of 5 by JCWA Short Lifespan
At first it worked great, but then started having grinding issues after just a couple weeks. I kept the first one for a year, but it got so bad that I decided it was defective and purchased a new one from Costco. Well, the Vienna Plus was certainly defective -- and so is the second one! Just 6 weeks old, I've already experienced the same grinding issue repeatedly. This is the most expensive piece of junk I've purchased. A waste of hard-earned money. I filed a complaint with Costco and contacted manufacturer and got little resolved.
Too bad. Will not be buying Saeco products in the future. I would NOT recommend buying the Vienna Plus to anyone. In fact, I discourage it.
5 November 2013
Rated 4 out of 5 by GMGD Makes a good cup of coffee
We like the ease of this automatic machine, and actually were surprised that we have been able to dial in a strong shot of espresso with a decent crema on top. The machine is noisy, clacking and clicking as it goes through its program. I wonder if the metal faced version is less noisy, this one is all plastic. It took a while to get the right grind and the right water flow, the manual isn't all that helpful. I found a video on line on how to deep clean the machine, which is good to know about. Had the machine about 3 months, hoping it lasts, with all the moving parts.
16 April 2013
Rated 5 out of 5 by LovesCoffee50 Unbeatable value
This product is excellent - fully automatic, continues to perform beyond our expectations, after several years - we own 2 of these. Great value for the money.
16 April 2013
Rated 5 out of 5 by lauren123 Basic, reliable, easy to maintain!
I've only had my Vienna Plus for 4 months, but I've used it every single day and I'm yet to have any problems. It's simple to clean, easy to use, and makes great espresso drinks.
For how much you pay for it, I wish it were made of metal, not plastic. The buttons fall off of mine periodically (they're easy to reattach, so not a huge problem).
15 April 2013
Rated 5 out of 5 by BeachCycler Durable workhorse, superb coffee
I have had my Vienna for five years now. At one point recently it finally needed a new set of seals, which were easy to find and install.
I cannot say I have babied it, either. If it ever wears out, I will surely miss it and will have to get another !
22 January 2013
Rated 5 out of 5 by goatlady Strong work horse for any coffee dream.
I have owned several of these units and give them as gifts. My first one is 7 years old and still cranks out ten to twelve shots a day every day. They are reliable, simple to use, and can make any coffee drink you can dream up quickly and tastily. It's a great value for a versatile but no nonsense machine.
14 September 2012