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Sonicare FlexCare Platinum Connected Sonic electric toothbrush with app

Sonicare FlexCare Platinum Connected Sonic electric toothbrush with app

Personalized coaching, Smart brushing sensors, 3 modes, 3 intensities, 2 brush heads HX9192/01

Troubleshooting

Reset your Sonicare to original factory settings.

Sometimes you have no idea how it happened, but the settings of your Philips Sonicare toothbrush are all off. Discover how to get it back to normal.

To reset the handle to default settings, follow the procedure below:

  • Place your handle on your charger that is plugged in to a live outlet
  • Hold the Power button, the Up sensitivity button (+), and the Mode button for 2 seconds
  • If successful there will be 3 beeps and the green battery light will flash

Once reset the handle will have EasyStart feature disabled. The Quadpacer feature and Sensor pressure will be enabled.

The information on this page applies to the following models: HX9192/01 , HX9170/10 .

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