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Philips Multigroom series 7000 Lithium Ion all in one trimmer QG3396/16 6 attachments & 4 combs cordless, showerproof high-performance blade 60mins cordless use/1h charge

Philips Multigroom series 7000 Lithium Ion all in one trimmer QG3396/16 6 attachments & 4 combs cordless, showerproof high-performance blade 60mins cordless use/1h charge

QG3396/16

Troubleshooting

My Philips nose trimmer does not work

If your Philips nose trimmer does not start, chances are that you can solve the issue yourself. Please try the following to determine what the problem might be.

The cutting unit is blocked

  1. Remove the cutting unit by turning it
  2. Switch the nose trimmer on and off
  3. Place the cutting element back

To prevent the nose trimmer from being blocked, make sure to rinse it after each use.

Disassembling cutting unit

The cutting element is blocked by dirt

Soak the cutting element in a bowl of warm water and some soap for about 2 minutes. Make sure to rinse the trimmer after each use to prevent it from blocking.

The battery is empty

Replace the battery with a new one.

The battery is placed incorrectly

Make sure that the + and - poles of the battery point in the right direction.

The information on this page applies to the following models: QG3396/16 , QG3393/15 , NT1150/10 , NT3160/10 , QG3384/16 , QG3380/16 , NT9145/11 . more less

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