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Frequently Asked Questions

My Philips hair styler produced a smell

Don't worry, it is normal for your Philips curler to produce a smell when you use it for the first time. There are, however, ways that you can minimize the smell.

Use the curler in an open or well-ventilated area

The smell will fade once you have used the styler a few times. If the smell remains, please clean it with a damp cloth after it has cooled down. The next time you use it, the smell should be gone.

No luck?

If your Philips styler continues to produce a smell, discontinue use and contact our customer care team in your country or take it to the nearest Philips service center.

The information on this page applies to the following models: HP8260/00 , HP8339/00 .

Troubleshooting

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