Troubleshooting My Philips hair styler produced a smell Don't worry, it is normal for your Philips curler to produce a smell when you use it for the first time. There are, however, ways that you can minimize the smell. Using the hair styler in a closed or badly ventilated area The smell will fade once you have used the styler a few times. If the smell remains, please clean it with a damp cloth after it has cooled down. The next time you use it, the smell should be gone. The problem persists Please contact us.