Troubleshooting I can not place my Philips shaver in the Jet Clean There may be several reasons why you can't place your Philips shaver in the Jet Clean. Below are the most common issues and what you can do to solve them. Check the position of the holder Make sure the holder is in the highest position as the shaver cannot be placed in the Jet clean System otherwise. Put the small plug in the Jet Clean System. Put the adapter in the wall socket. The holder automatically moves to the highest position. Place the shaver upside down in the holder with the display pointing towards the front of the Jet Clean System. Press the shaver tightly into the holder to lock it into place. Note: The shaver cannot be placed in the Jet Clean System when the protection cap is on the shaving unit.