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    Philips Support

    I am not able to access the parental rating menu in my Philips TV with my personal 4-digit access code

    Published on 2016-12-29
    • Ensure that you have entered the correct 4-digit access code. If you have forgotten the access code, follow the procedure below to reset your access code.

    • Parental rating mode is not set in the [Child lock] menu. To set the parental rating, proceed as follows:

    • Press the [Home] button on the remote control to access the [Home] menu.

    • Use the cursor button to select [Setup] and press the [OK] button to confirm.

    • Press the cursor [Down] to select [Features] and press the cursor [Right].

    • Press the cursor [Down] to select [Child lock] and press the cursor [Right].

    • When the prompt Enter Menu appears on the screen, enter your personal 4-digit access code to access the child lock menu.

    • Press the cursor [Down] to select Parental Rating.

    • Press the [OK] button to confirm and it will automatically exit the child lock menu.

    • Press the cursor [Down] to select Parental Rating and press the cursor [Right].

    • When the prompt Enter Menu appears on the screen, enter your personal 4-digit access code to access the parental rating menu.

    • Select the rating of your choice and press the [OK] button to confirm.

    • Press the [Back] button to exit the menu.

    1. Press the [Home] button on the remote control to access the [Home] menu.
    2. Use the cursor button to select [Setup] and press the [OK] button to confirm.
    3. Press the cursor [Down] to select [Features] and press the cursor [Right].
    4. Press the cursor [Down] to select [Change Code] and press the cursor [Right].
    5. When the prompt [Change Code] appears on the screen, enter the universal code ‘8888'.
    6. Then enter an easily remembered new 4-digit access code and enter the new code a second time for confirmation.
    7. Press the [Back] button to exit the menu.
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