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Troubleshooting

Video problems with my Philips webcam and MSN/Skype

1) Go to the MSN/Yahoo/Skype website and download and install the latest version

  • MSN: Tools > Audio Tuning Wizard, and follow the steps to set up audio

  • Yahoo: Download the Audio setup wizard from http://help.yahoo.com/l/us/yahoo/messenger/

  • Skype: Tools > Options > Audio setting , or go to https://support.skype.com/

Note: Make sure you select the correct device from the microphone list.

2) Select which microphone you want to use: webcam microphone, Multimedia Headset or laptop built-in microphone (soundcard)

3) You need to save your choice for the change to take effect

The information on this page applies to the following models: SPZ2000/00 , SPZ2500/00 , SPZ5000/00 , SPZ3000/00 , SPZ6500/00 . more less

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