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    Philips Support

    What should I do if I see the message on Philips TV screen: [Video not supported] or [Audio not supported] when I watch a video from my USB flash drive?

    Published on 2016-12-29

    Ensure that the multimedia file format is supported by your TV. The message will appear when the multimedia file is not supported. For detailed information, please refer to the user manual of your TV for the supported multimedia file formats.

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