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    Philips Support

    My Philips TV fails to respond to the remote control

    Published on 2016-12-29
    • Check whether you can use the buttons on the your TV

    • The remote control might be low in battery power. Replace if necessary

    • Clean the sensor lens on the TV and the remote control with a soft sloth

    • Operating range between TV and the remote control should not be more than approximately twenty feet

    • Check if the remote control is in the correct mode, TV or DVD. (For LCD TV with built-in DVD player only)

    • Make sure that the remote control is not in the sunlight

    • Static electricity build up may cause this. Unplug your TV for a minute and try remote again

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