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    Philips Support

    The buttons on my Philips TV do not work and the message LOCKED appears on-screen whenever the buttons are pressed

    Published on 2016-12-29

    When CHILD LOCK is turned on, the LOCKED message will appear on the screen each time when you press the buttons on the TV.

    Follow these steps to turn off child lock:

    1. Press the 'MENU' button on the remote control to access the main menu.
    2. Press the cursor down to select FEATURES and press the cursor right.
    3. Press the cursor down to select CHILD LOCK and press the cursor right.
    4. Select OFF and press the 'OK' button for confirmation.
    5. Press the 'MENU' button to exit the menu.
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