Consumer
Products
Flash audio player

Flash audio player

512MB* SA178/37

Troubleshooting

"SP" or "Service Pack" error when loading the CD supplied with my Philips player

You need to update your operating system because it doesn’t meet the minimum operating system requirement.

The minimum operating system requirement for this product is:

  • Windows 98SE & ME
  • Windows 2000 SP4 (or above)

For Windows 2000 users, you will need SP4 (or above). The current link for this download is:

  • http://www.microsoft.com/windows2000/downloads

The link may change in the future and using a search engine with the following keywords should assist you.

  • Windows 2000 Download Service Pack

Windows XP (home or Professional) SP1 (or above)
For Windows XP users (home or Professional) SP1 (or above) are required. The current link for this download is:

  • http://www.microsoft.com/downloads

The link may change in the future and using a search engine with the following keywords should assist you.

  • Windows XP Download Service Pack

The information on this page applies to the following models: SA178/37 .

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