Consumer
Products
Series 1000i Air Purifier

Series 1000i Air Purifier

Reduces allergens, gases, odor, Captures 99.97% of particles, App connected, Ideal for small to medium room AC1214/40

Troubleshooting

My Philips Air Purifier App doesn’t work away from home

If your Philips Air Purifier App doesn’t work out of your home, find out here what you can do to solve the issue.

The App is not up to date

If your App is not up to date, this could cause it not to work properly.

Please, make sure the app is updated.

The Internet connection is not working properly

Please, make sure your phone is connected to Internet.

Network problems on 3G/4G network smartphone

If your smartphone is on a 3G/4G network, try at a different location.

Signal strength and data transmission speed provided by network service provider can vary with time and with location.

The information on this page applies to the following models: AC1214/40 , AC2889/40 , AC2889/42 .

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