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    Philips Support

    Why did my Philips Android TV turn itself on/Why is there an update message on screen?

    Published on 2020-08-28
    Your television is likely running Android 8.0, and we are preparing your unit for the update to Android 9.0 later this year, in Q3 2020. 

    Philips televisions that came with Android 8.0 can be identified by a model number ending in 504/F7, 604/F7 or 704/F7. Note that televisions ending in 604/F7 A, 704/F7 A 604/F7 C or 704/F7 C shipped with Android 9.0 and this article does not pertain to those models.

    In order to make certain that the update to Android 9.0 goes smoothly, it will be necessary to update your television to the latest firmware, version 113. The update to version .113 will be released on 8/31/2020. 

    Because we are pushing this update out automatically to all televisions, you may notice a reboot when you turn the TV on when the update occurs. Let the TV update fully. It will reboot and begin updating. Once it has finished, the home screen will appear.

    Please verify that you have firmware 113 by going to Settings->About and verify that your firmware is now 113. You only need look at the last 4 digits of the line labeled "Software Version" you should see 113_#, where # is a number that is not important. 

    What if I interrupted the update, or the update failed to complete?

    You can initiate this update manually by going to Settings->About->System Update and following the on-screen instructions.

    Again, after the update completes and you see the home screen, you can verify the firmware updated by going to Settings->About. You only need look at the last 4 digits of the line labeled "Software Version" you should see 113_#, where # is a number that is not important. 

    What will happen when Android 9.0 releases?

    You will have a notification on screen that an update is available and you can simply accept the update or manually initiate it as detailed above. 
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