Canada report
Building trust in healthcare AI
Perspectives from patients and professionals
Canada research
AI has taken the world by storm in recent years, including healthcare. Yet its full potential remains untapped. This year’s Future Health Index report explores this potential, how AI is already helping clinicians and patients today, and what is needed to build trust in healthcare AI, enabling better adoption of the technology and better patient outcomes.
The largest global survey of its kind, analyzing the perspectives of healthcare professionals and patients on the use of AI and digital technologies in healthcare.
Patients are waiting for care
Widespread delays have consequences. Patients report worsening health due to not seeing a doctor sooner.
AI can deliver better care, faster
Healthcare professionals believe that AI can enable their departments to serve more patients, more effectively.
But patients have less confidence in AI
Healthcare professionals are more confident than patients in AI, but still have concerns. Issues must be addressed for both groups to build trust in the technology.
"AI can transform Canada’s healthcare system by improving access to care, reducing administrative burden, and personalizing care. We can instill trust in healthcare AI through strong, sustained collaboration across the healthcare ecosystem."
Download the full Canada report
Download the full Canada report
Global report
Read about the perspectives of healthcare professionals and patients on healthcare AI
Brazil
China
France
Saudi Arabia
South Africa
The Future Health Index is commissioned by Philips For this year’s Future Health Index, we conducted proprietary quantitative research involving almost 2,000 healthcare professionals and over 16,000 patients across 16 countries (Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Japan, Netherlands, Saudi Arabia, Spain, South Africa, South Korea,the United Kingdom and the United States). Two quantitative surveys were carried out by Accenture Song, the world’s largest tech-powered creative group employing a methodology of online (CAWI) surveying. The surveys were conducted from December 2024 to April 2025.
