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Medical Device Recall Information


Philips Respironics Sleep and Respiratory Care devices

I would like to speak with someone.

We are experiencing a high volume of calls and wait times may be longer than normal.

Recall of CPAP, BiPAP and Ventilators relating to the PE-PUR sound abatement foam

I have not yet registered my affected device / need to change my registration information.
Questions regarding registration, updating contact information (including address), or to cancel a registration.

877- 907-7508
(M-F 8a-5p EST)

I have a question about the status of my replacement device related to the June 2021 recall of certain Philips Respironics ventilators in Canada.

In most cases, your Durable Medical Equipment provider (DME) will handle all aspects of your replacement device remediation. If you do not have a DME, or if you have other questions, please contact us via email using the link to the right.

I have general DreamMapper questions or DreamMapper connection issues.

855-699-6276
(M-F 8:30a-5p EST)

Mask with Magnets Notification

I have questions about the recent Mask with Magnets notification that my DME was unable to answer. 

877-387-3311
(M-F 8:30a-5p EST)

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