Philips Cybersafe

Superior care rooted in state-of-the-art cybersecurity

Philips Cybersafe

Superior care rooted in state-of-the-art cybersecurity

SECURITY RISK Windows 7 operating system

Microsoft is severely limiting security support for Windows 7 beyond 2020. Since 80% of medical imaging devices run on unsupported operating systems1, this presents a significant security risk that Philips cybersecurity solutions can mitigate.


Sign up now for a free security assessment to find out if your Philips solutions still run Windows 7 or earlier. This assessment will help match you with a Philips offering that supports you to stay cybersafe.

Comprehensive cybersecurity


IT and hospital managers cannot ignore the risk of patient data breaches and enterprise hacks.


When even the simplest connected device or human error can take a hospital down, a comprehensive cybersecurity strategy must embrace devices, software and staff behavior. It must also have a committed vision of healthcare at its heart. 

... for superior care


Cybersafe applies Philips commitment to superior care to the security of its data and devices in your hospital. Alongside hardware and software upgrades, we offer secure by design systems, staff training, incident response management and a standards-based approach to safeguard against evolving threats. 


And, we are as focused on your patients as you are.

Innovations that keep your device and data protected

Physician looking at tablet

Philips Cybersafe puts patient focus first


All your Philips services and devices cooperate in a standardized way to guard against existing and emerging threats. 

Solutions to address Lifecycle Cybersecurity risk


Choose from our range of services that guard against lifecycle threats that come with platforms and devices becoming obsolete. With secure by design and operating system upgrades, we provide a continuous, standardized cybersecurity service that includes incident response management. So you are protected now and in the future.

Click on an icon to learn more.

Cybersafe Maximizer

With Cybersafe Maximizer, you benefit from the latest hardware and software upgrades to protect against threats targeted at outdated Microsoft operating systems on Philips medical devices2.

Cybersafe Maximizer is a relationship-based program that typically lasts 4-5 years. During this time, we guarantee hardware and software upgrades during the normal system lifecycle. Depending on the level of contract, you are entitled to receive clinical packages as well.


You also receive incident response management and staff training when required. Being the first to know when updates are available means you can better predict costs while receiving the ultimate in healthcare system security.

Cybersafe Upgrade

A one-time upgrade to Windows 10 for your Philips medical devices2. This is a great solution for hospitals who need to defer hardware upgrades but still want the benefit of the latest security support from Microsoft.

The upgrade to Windows 10, managed by Philips, insulates you from attacks that prey on obsolete operating systems. Your devices, and by extension your hospital network, are therefore more secure.

Cybersafe Firewall

Cybersafe Firewall provides an additional layer of cybersecurity by sealing off your medical devices that run on Windows 7 and other older operating systems. If you’re currently unable to upgrade your operating system, or the hardware itself, Cybersafe Firewall is an ideal way to implement security mitigation for your Philips solutions while controlling costs.


Click below to learn more about mShield technology used for CyberSafe Firewall:


Guard against obsolescence by trading in your old system. Security attacks can prey on outdated software and devices. You can therefore protect your hospital effectively by trading in your old equipment. You then receive new or refurbished systems at attractive rates.


You not only enjoy increased security but advance your clinical capability. See what enhanced workflow, patient throughput, usability can result when you put your hospital security first.


* Certain requirements must be met and not all customers will qualify. Applicable for Philips Healthcare equipment only.

Cybersafe ensures...

Secure by design confidentiality


Only those who should have access can retrieve data.

Secure by design


Information cannot be modified without detection.

Secure by design availability


Information can be accessed when needed.

Product Security man checking systems

Ensuring security, transparency and compliance

Philips Product Security and Services Office governs embedding security in product and services during its entire lifecycle, including Product Security Risk Assessments, project-independent vulnerability and penetration assessments, specialized product security trainings, and response activities for vulnerabilities.

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Securing imaging data across your enterprise

Enterprise imaging with IntelliSpace PACS helps your enterprise stay connected, and secure, to prevent and recover from data breaches and ransomware attacks. Continuously maintain the confidentiality, integrity, and availability of managed data.

Philips becomes the first medical device manufacturer granted new Underwriters Laboratories product cybersecurity testing firm registration


Philips was named the first medical device manufacturer to receive a new Underwriters Laboratories (UL) product cybersecurity testing certification. Underwriters Laboratories (UL) is an independent global safety certification and testing company with locations worldwide. All your Philips services and devices cooperate in a standardized way to guard against existing and emerging threats. 

  1. Source: Palo Alto Networks’ 2020 Unit 42 IoT Threat Report.
  2. Applies only to specific Philips medical device model numbers. Refer to your Philips sales representative for more details.


Cybersecurity risks are constantly evolving. No cybersecurity program can guarantee a virus free environment and other cyber vulnerabilities. Accordingly, while Philips cybersecurity programs offers a layer of mitigation against virus intrusions, it is not a guarantee against such occurrence. Philips disclaims all implied warranties of fitness for a particular purpose or merchantability as it relates to the cybersecurity service and make no guarantees. Moreover, customer shall remain solely liable for any virus intrusions to the extent arising from customer’s networks, customer’s client devices, (including desktops, laptops, tablets or phones) or non-Philips medical devices. 


Security updates sometimes must be validated not to cause clinical defects in the products before being applied to equipment. Cybersecurity updates must be subject to a Philips medical device validation process for patient safety reasons.  Security patches managed by Philips require the customer to make an uninterrupted connection to all equipment and that meets the bandwidth requirements for Philips to perform such process.


Philips cybersecurity programs are offered according to Philips Standard Service Terms and Conditions of Sale.

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