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Philips Support

My Philips HTS hangs up once USB is plugged in

Published on 2017-02-28

The USB device you have plugged in is not supported by the HTS3544/37 or the HTS3555/37.

  • Unplug the unit's AC power cord for 30 secs then plug it back in to reset the unit
  • Download and update the set with the firmware update version 28
    (Firmware update version 24 can be found by clicking on the model you have HTS3544/37/ HTS3555/37
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