The problem can be solved by re-loading the software to the TV set that is made available on the Philips consumer support website. Please refer to your user manual on how to upgrade your software.

If the problem persists, contact our Customer Care Center for further assistance.

The information on this page applies to the following models: 42MF237S/37 , 60PL9220D/37 , 37PFL5332D/37 . Click here to show more product numbers  ›