Frequently Asked Questions

Top-10 FAQs Top 10 FAQs

• How can I remove the Pop up screen after channel change?
• How to find your local store?
• I have forgotten my PIN (access control code)!
• The picture is mostly red and green or picture is missing red when the TV is connected to the accessory device via component cables.
• My TV does not respond to the remote control.
• My TV has no picture.
• My TV will not power on using the remote control, or my TV will not power on after pressing the POWER button on the side of the TV.
• My TV has no sound/audio, but has picture.
• My TV will not turn on.

Before you buy (1)

• How can I remove the Pop up screen after channel change?

Buy your product (1)

• How to find your local store?

Getting started (1)

• I have forgotten my PIN (access control code)!

Use and Learn (3)

• The picture is mostly red and green or picture is missing red when the TV is connected to the accessory device via component cables.
• My TV has no picture.
• My TV will not power on using the remote control, or my TV will not power on after pressing the POWER button on the side of the TV.

Parts and Accessories (1)

• My TV does not respond to the remote control.

Use and Learn (1)

• My TV will not turn on.

Troubleshooting (1)

• My TV has no sound/audio, but has picture.