Support homepage

Philips Support

Images from my Philips player are distorted on Windows Media player

The resolution of your picture may be too high.

Pictures with resolutions greater than 2048 x 2048 pixels, will not be viewable in Windows Media Player. Please make sure that your pictures' resolution is lower than 2048 x 2048.

The information on this page applies to the following models: HDD1630/17 , HDD6330/17 .

Other useful links

Need help with your product?

Looking for something else?

Discover all Philips Support options