First verify if you are able to playback the video file on your PC. If that is not the case, then you may not have the required codec installed in your PC.
Codec is the technical term for coder/decoder.
It is a computer program that allows audio and video files for:
The Internet is the best source for finding Codec packs that you need to play video files on your PC.
We suggest the following:
Note: Philips cannot guarantee the accuracy or functionality of third party programs. Any questions or technical support must be directed to the distributor of the software.