Philips Support

Some images cannot be displayed on my Philips display

Digital cameras take photos and store them in JPEG format according to camera industry standards. Digital Photo Display is designed to show photos following the same industry standards. Some images, such as web images, scanned images, or photos in RAW format from professional cameras, are not stored according to camera industry standards and therefore cannot be correctly displayed on Digital Photo Display. Please use PC applications to convert such images into standard JPEG format for Digital Photo Display.

The information on this page applies to the following models: 7FF1AW/37, 7FF1WD/37.

Frequently Asked Questions

Can I use two memory cards on my Philips frame simultaneously?
How does the Philips photoframe display images?
How long does my Philips photoframe's battery last?
Does my Philips PhotoFrame support Compact Flash (CF)II?
Does my Philips PhotoFrame support progressive JPEG?
Can I use my Philips photoframe in both US and Europe?
Can I increase the memory of my Philips photoframe?
Can I delete external photos from my Philips frame?
Can I use my Philips frame during its AUTO OFF periods?
Can I rotate an image in Philips photoframe in browse mode?
When are the photos completely copied in my Philips viewer?
Can I use 2 memory cards on my photoframe simultaneously?
Can displaying one image continuously on my Philips frame damage the screen?
How to install a memory card on my Philips photoframe?
How to clean the screen of my Philips PhotoFrame?
How can I quick-charge my Philips PhotoFrame?
How to copy images from my Philips display to my PC?
How does my photoframe show high-resolution photos?
How to remove the front frame of my Philips Photoframe?
How to transfer files from a Mac to Philips Photoframe?