Rated 3 out of
Great but poor option for repairs
To be fair, as a product, it is great and I love it. However, if you want to send the product for repair (after the warranty is expired), there is not much choice. In my case, the closest authorized repair facility is in North Carolina where as I live in Virginia.
Date published: 2016-01-02
Rated 4 out of
Perfect Espresso (with a slight mod)
I found how to make this machine work as well as ANY professional espresso machine.
Instead of using the pressurized portafilter (that's the name of the basket-arm combo that holds the espresso), I switched it for a fully manual portafilter.
There are 2 things needed to make this work right: First - tamp the espresso down using 30 lbs per inch pressure (you can use a kitchen scale to get the feel of 30 lbs). Second, preheat your water to ~200F before putting it in the back of the machine. This ensures correct temperature even if the machine would not heat it up to this level.
The results: Sweet, consistent espresso (bitter means it is under-extracted and burnt/sour means it is over-extracted) and a true layer of crema on top (the pressurized portafilter fakes crema, by the way).
Date published: 2015-07-17
Rated 4 out of
Espresso and Capachino can be complicated on crummy machines !
...but this isn't one of them. If you can, buy an expensive Espresso maker. If can't buy this moderately priced product which makes very good Espresso and Cappuccino, at a moderate price. Good bang for the buck. When you are better off, trade up then. In the meantime, you can "wake up and smell the Espresso" here !
Date published: 2013-04-16