Rated 3.5 out of 5 by 10
Rated 1 out of 5 by gonzoa Just OK
For the money this is not a good coffee maker. The cleaning process is way to long. The heating of the drinks are low. The inner and outer drip collection are way to small and you need to clean often.
27 August 2016
Rated 1 out of 5 by EdieO This coffee machine worked fine for 3 months.
It made great tasting lattes, but unfortunately broke down after only 3 months of use, despite regular cleaning and maintenance. My only hope is that it will work better when it gets returned to me - whenever that may be. I'm not a happy camper.
17 June 2016
Rated 1 out of 5 by dc10023 Many problems
When I was cleaning it, the machine / programming / sensor got screwed up and wouldn't get out of the clean cycle (couldn't use it).
The milk carafe top broke after a few uses. When I sent it back for the above repair, I was told they would replace it with a new one. The repair shop glued it! The glue got undone after couple usage and back to broken self.
The machine sent back "repaired" now produces watery coffee about 1/3 the way though the cycle. Undrinkable.
14 December 2015
Rated 5 out of 5 by StanC Consistent Quality Coffee Beverages
We have used this machine for over a month now and love the technology that produces flavorful, consistent quality lattes and cappuccinos time after time. It is a remarkably piece of technology and beautifully graces any countertop. The self-cleaning features minimize maintenance time. For a coffee aficionado that appreciates good expresso beverages, this may be the ultimate machine. The multiple user profiles represent a feature that some families may find important, although we have not yet found the need for them. The spent grounds and fresh water capacities are a bit smaller than one might wish, but servicing these items becomes easier with use. It takes a bit of study to understand fully how the machine functions and take advantage of all the features. Do give some time to the accompanying User Manual.
1 November 2015
Rated 5 out of 5 by MyCoffeeAddiction Great automatic machine
Have been using ours for over a year now. Not a single problem. The machine tells you when to dump grounds, fill water, dump rinse water. I do agree if you like coffee a lot, it does seem like you are dumping rinse water constantly ... but then again the machine never screws up, overflows with water or grounds!
I agree, the milk frother could be hotter.
The machine even tells you when it needs cleaning and step by step directions on how to clean it automatically.
Very user friendly and makes a great cup of coffee!
29 October 2015
Rated 5 out of 5 by FullMonte Great machine.
Great machine, have it for about a month. Make cappuccino in the morning, espresso macchiato midday, and espresso macchiato decaf in the evening. Looks great. Very happy with it. Improvements required:
1. Should have storage reservoir for ground coffee - currently need to do 1 spoonful at a time - tedious.
2. Should have bigger water runoff reservoir. Need to empty about 2X per day.
3. Some displayed screen messages are not described in the owner's manual.
Overall, glad that we bought machine. From the first time that we saw it on display knew that needed to have it.
25 October 2015
Rated 5 out of 5 by AMP99 Excellent machine.
The machine is better than I expected. Maintenance is easy - just empty grounds and dripping when it tells you, add water and coffee periodically and that's it. There is additional periodic cleaning necessary, but compared to my old machine this is nothing. I'm making great coffee in half the time with no mess. The machine is simply a pleasure to use.
5 October 2015
Rated 4 out of 5 by Basil Xelsis Evo
Great machine--should be, costs a lot. The drip tray, grounds box and water overflow have to be emptied too frequently.
26 August 2015