Support homepage

Philips Support

What does it mean if I see this error message: "State: Failed DHCP cannot be acquired. Please confirm connection or set it with manual operation" when running a connection test.

This error occurs when the TVis not able to obtain and IP address automatically from the router. DHCP is the way a router sends IP address to all the computers or internet connected devices on a network.

A work around for the problem can be performed. A FAQ for these internet connected devices has been created to help you enter the manual settings.

The information on this page applies to the following models: 43PFL4609/F7 , 43PFL4909/F7 , 65PFL4909/F7 . Click here to show more product numbers  ›

Contacting Philips

We're happy to help you

Looking for something else?

Discover all Philips Support options