2 year warranty
Philips Support
What does it mean if I see this error message: "State: Failed DHCP cannot be acquired. Please confirm connection or set it with manual operation" when running a connection test.
This error occurs when the TVis not able to obtain and IP address automatically from the router. DHCP is the way a router sends IP address to all the computers or internet connected devices on a network.
A work around for the problem can be performed. A FAQ for these internet connected devices has been created to help you enter the manual settings.
For TVs with model number: xxPFL4706/F7 and xxPFL5706/F7 Please Click Here
For TVs with model number xxPFL5705D/F7 and xxPFL7705D/F7, Please Click Here.
For Video products with model numbers BDP5506, BDP3306, HTS5506, HTS3306, Please Click Here.
The information on this page applies to the following models: 43PFL4609/F7, 43PFL4909/F7, 65PFL4909/F7. Click here to show more product numbers ›
Frequently Asked Questions
Why is the picture on my Philips TV distorted (stretched out, short and fat, black bars on side or top, etc.)? Is there something I can do to make it better?
How do I update my Philips TV, Home Audio or Home Video device?
Do I have the correct version of the MediaConnect software running on my PC?
How do I turn on subtitles on Netflix?
Why am I getting a black and white picture?
How do I connect my 2011 or 2012 Philips TV to the internet?
How can I view output from my computer on my Philips TV? I see an error message stating "Change resolution" on the TV.
How can I make JPEG images loop during playback on my Philips TV?
What does it mean if I see this error message: "State: Failed DHCP cannot be acquired. Please confirm connection or set it with manual operation" when running a connection test.
My TV did not come with a MediaConnect CD, where do I find the CD Code to download the software?
When I connect my Philips TV to a home theater the audio and video are not in sync.
What is MediaConnect?
Why am I not getting audio from my Philips TV?
How do I clean my Philips TV screen?
Does Vudu work in Canada?
Where can I find the MediaConnect Code?
Does my Philips device have the MediaConnect feature?
Where can I find FAQs for Philips Wi-Fi Media Connect? Where do I download Philips Wi-Fi Media Connect software for my PC?
Why does it take a long time to switch between High Definition and Standard Definition channels?
Will MediaConnect work on my computer?
Will MediaConnect work with Windows 8?
How do I switch to the AV inputs on my Philips television to watch an accessory device (DVD player, Game System, VCR...)?
Where can I buy parts and accessories such as remotes, TV stands, etc. for my Philips product?
What size bolts do I need to mount my PhilipsTV? What is the VESA pattern?
Why are some off-air channels now missing from my Philips TV?
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