0

Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    How to check if Philips Universal remote control works?

    Published on 2017-02-28

    Press a button on the remote and check if you see a flashing light on the front of your remote through a digital camera.

    ( the light is invisible to the human eye and can only be detected via a digital camera )

    If the remote indicates a flashing light through the digital camera and your device is still not responding, then there may be a problem with the setup of your remote.

    Please check the user manual or call our contact center for further help.

    If the remote does NOT indicate a flashing light through the digital camera, then you may need new batteries or the remote may be faulty. Please contact our call center for further help with obtaining a replacement unit.

    The information on this page applies to the following models: SRU3004WM/17 .

    Looking for something else?

    Discover all Philips Support options

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.