• Due to a technical issue, our online shop is currently unavailable. In the meantime, please visit one of our retail partners to purchase our products.

Philips Support

Will the buttons on my Philips device work when connected with audio cable?

Published on 2017-03-01

The control panel and buttons only work on Bluetooth mode. Buttons on your phone or control keys in your music playing app/programme should be used when you use audio cable.

The information on this page applies to the following models: SHB8850NC/27 , SHB9850NC/27 .

Contact Philips

We are happy to help you

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.