Multigroom series 7000Lithium Ion all in one trimmer

Hi, Thanks for flagging this here. It's a pity to see you're not impressed with the design of your Multigroom, despite it performing up to spec. This is not something we can change from our end, but we'll pass along your findings to our product development team for future reference. If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!

Hi Jateen, Thanks for reaching out to us regarding the Philips Multigroom series 7000. We are really sorry to hear of your experience and that you had to return the item, how disappointing. We aim to deliver high quality products and apologise that you may have received a product that had already been used, this is unacceptable and your feedback has been noted appropriately. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care

Hi Salim, Thank you for sharing your experience. We're sorry to hear your groomer stopped working and we would like to see if there is anything we can do for you. Please feel free to get in touch via social media, so we can have a look into the issue. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care