2 year warranty
Philips Support
I cannot activate the functions of my Philips Air Purifier
If the selected function in your Philips Air Purifier does not work, read in the following lines what you can do to solve the issue.
The information on this page applies to the following models: AC1213/40, AC2889/42, AC1214/40. Click here to show more product numbers ›
Frequently Asked Questions
How and when should I clean/replace my Air Purifier’s filters and sensor?
What do my Philips Air Purifier’s lights mean
How to handle Air Purifier Air Quality Indicator not turning Blue cases
Why should I reset my Philips air purifier/humidifier after replacing a filter?
What is the specification CADR in my Philips Air Purifier?
What filters should I use with my Philips Air Purifier?
What does the PM2.5 indicator in my Philips Air Purifier mean?
Should I reset my Philips Air Purifier or Humidifier after replacing or cleaning a filter?
What do the indicators or error codes on my Philips Air Purifier mean?
Can I clean the filters and pre-filter of my Philips Air Purifier?
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