Philips Support

What is VUDU ?

VUDU is a movie on-demand service that allows users to instantly stream over 20,000 films using a high-speed internet connection. Movies are available in three different formats: SD (480p), HD (720p), and HDX (1080p/24). VUDU uses a pay-per-view model with no monthly fees. Movies are available for rent and/or purchase, depending upon the licensing agreement with the studio of the content; movies are added to the service on a weekly basis. All you need to get started is a VUDU-enabled Philips TV, BDP or HTS and a high-speed internet connection.

The information on this page applies to the following models: 43PFL4609/F7, 43PFL4909/F7, 65PFL4909/F7. Click here to show more product numbers ›

Frequently Asked Questions

Why is the picture on my Philips TV distorted (stretched out, short and fat, black bars on side or top, etc.)? Is there something I can do to make it better?
How do I update my Philips TV, Home Audio or Home Video device?
Do I have the correct version of the MediaConnect software running on my PC?
How do I turn on subtitles on Netflix?
Why am I getting a black and white picture?
How do I connect my 2011 or 2012 Philips TV to the internet?
How can I view output from my computer on my Philips TV? I see an error message stating "Change resolution" on the TV.
How can I make JPEG images loop during playback on my Philips TV?
What does it mean if I see this error message: "State: Failed DHCP cannot be acquired. Please confirm connection or set it with manual operation" when running a connection test.
My TV did not come with a MediaConnect CD, where do I find the CD Code to download the software?
When I connect my Philips TV to a home theater the audio and video are not in sync.
What is MediaConnect?
Why am I not getting audio from my Philips TV?
How do I clean my Philips TV screen?
Does Vudu work in Canada?
Where can I find the MediaConnect Code?
Does my Philips device have the MediaConnect feature?
Where can I find FAQs for Philips Wi-Fi Media Connect? Where do I download Philips Wi-Fi Media Connect software for my PC?
Why does it take a long time to switch between High Definition and Standard Definition channels?
Will MediaConnect work on my computer?
Will MediaConnect work with Windows 8?
How do I switch to the AV inputs on my Philips television to watch an accessory device (DVD player, Game System, VCR...)?
Where can I buy parts and accessories such as remotes, TV stands, etc. for my Philips product?
What size bolts do I need to mount my PhilipsTV? What is the VESA pattern?
Why are some off-air channels now missing from my Philips TV?