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    Philips Support

    I am unable to save the picture and sound settings on my Philips TV

    Published on 2016-12-29

    You changed some personal settings, but they were reset after you switched off the TV.

    Verify if the TV is set to [Shop] mode. Use the remote control to select: [Setup]>[Advanced TV settings]>[Preferences]>[Location].

    Only the [Home] mode allows you to change any preferred settings.

    Proceed as follows to activate the [Home] mode:

    1. Press the [Home] button on the remote control to access the [Home] menu.
    2. Use the cursor buttons [Up][Down][Left][Right] to select [Setup] and press the [OK] button to confirm.
    3. Select [TV settings] and press the [OK] button.
    1. Press the cursor [Down] to select [Preferences] and press the cursor [Right] .
    2. Select [Location] and press the cursor [Right] .
    3. Select [Home] and press the [OK] button to confirm.
    4. Press the [Back] button to exit the menu.
    5. After you have activated the [Home] mode, you need to switch your TV to standby, in order to make sure that the TV completely exits the [Shop] mode.
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