My Philips TV does not respond to the remote control

• After replacing the battery, randomly test some functions of the remote control

If the TV is still not responding, use a mobile phone with camera function or a digital camera to confirm if the remote control is working:

1) Observe the emitter on the front of the remote control through a digital camera (or the camera of a mobile phone)
2) Now press any button on the remote control
3) If you see a red light flashing indicate that the remote control is working. The TV may be defective
4) If not, the remote control may be defective and need replacement

Please contact the Philips Consumer Care centre for further assistance or to find more information related to this issue. You can find the contact details on the Consumer Support page.

Make sure you have the model number and the serial number at hand when you call us. You find these numbers on the sticker at the side/back of your TV.