2 year warranty
Philips Support
I can’t connect my Philips Air Purifier after pairing
If you can’t connect your Philips Air Purifier after successfully pairing, there might be some possible causes. Find out how here to resolve this.
The information on this page applies to the following models: AC1214/40, AC2889/40, AC2889/42.
Frequently Asked Questions
How many Philips Air Purifiers can connect to a smartphone?
How can I download the App for my Philips Air Purifier?
How many phones can connect to my Philips air purifier?
What does the PM2.5 indicator in my Philips Air Purifier mean?
Wi-Fi networks compatible with Connected Philips Air Purifier
What is the specification CADR in my Philips Air Purifier?
Should I reset my Philips Air Purifier or Humidifier after replacing or cleaning a filter?
What do the indicators or error codes on my Philips Air Purifier mean?
Can I clean the filters and pre-filter of my Philips Air Purifier?
How to handle Air Purifier Air Quality Indicator not turning Blue cases
What filters should I use with my Philips Air Purifier?
How and when should I clean/replace my Air Purifier’s filters and sensor?
What do my Philips Air Purifier’s lights mean
Looking for something else?
Discover all Philips Support options