2 year warranty
Discontinued
Frequently Asked Questions
How do I update my Philips TV, Home Audio or Home Video device?
How do I turn on subtitles on Netflix?
What router is recommended to use with my Philips device?
Why does my Philips player display Local Storage Full?
How to cancel automatic disc playback on my Philips player?
What is Cinavia from Verance and how does it work?
Is Cinavia protection only applied to Philips players shipped after Feb 2012?
How many files/folders can be read when using USB-direct?
What should I do before upgrading my Philips player?
Is Cinavia protection only applied to Philips players?
What is BD Live feature?
What can I do if my router will not assign an IP address for my Philips TV?
Where can I buy parts and accessories such as remotes, TV stands, etc. for my Philips product?
Troubleshooting
Why do I get the error “Status: Fail. Wireless Network is not found” when trying to connect my Philips TV to my wireless network?
What is VUDU ?
Cannot find local subtitle language during playback
BD-Live content takes long to load on my Philips player
No sound for 2 seconds at the beginning of AVI video playback
How do I enter my email address and password into the Netflix app on my Philips TV, I don't see a keyboard on-screen?
Where can I find my IP address, Default Gateway, Subnet Mask, and DNS Servers?
Why can I only see the Instant Queue in the Netflix app on my Philips TV, Blu Ray player or Home Theater system?
What internet features does my device have? Vudu, Netflix, Facebook, etc…
Warranty and service
Check the terms of your warranty and start a product exchange or repair