Frequently Asked Questions

Top-10 FAQs Top 10 FAQs

• Locking/Unlocking channels.
• Cannot finish first time install.
• When viewing certain channels, I sometimes get the message in the top right corner that reads, Channel unavailable.
• Headphone is not working.
• Is my TV digital ready? Can it receive over-the-air digital broadcast channels?
• Black box covering most of picture.
• Menu displayed in wrong language.
• How does AUTOMATIC PICTURE FORMAT work?
• How to install channels automatically.
• Screen information, Closed Captioning

Before you buy (1)

• Locking/Unlocking channels.

Getting started (5)

• Cannot finish first time install.
• Is my TV digital ready? Can it receive over-the-air digital broadcast channels?
• Menu displayed in wrong language.
• How to install channels automatically.
• Channels are skipped when using the 'CH+' or 'CH-' buttons.

Use and Learn (7)

• When viewing certain channels, I sometimes get the message in the top right corner that reads, Channel unavailable.
• Black box covering most of picture.
• How does AUTOMATIC PICTURE FORMAT work?
• Screen information, Closed Captioning
• How to switch off the on-screen clock.
• I have no picture or out of sync picture is displayed on AV4 when the YPbPr to VGA adaptor cable is used.
• Why did my TV stop receiving some over-the-air channels?

Troubleshooting (1)

• Headphone is not working.