Frequently Asked Questions

Top-10 FAQs Top 10 FAQs

• What size screws do I need to wall mount my TV?
• Can my TV be wall mounted?
• Why do all of the digital channels have a second digit?
• Will I need an external tuner for this TV, or an antenna?
• When should I run the auto program feature on my TV?
• My TV does not store the picture and sound settings.
• My picture is distorted (stretched out, short and fat, black bars on the side or top, etc.). Is there something I can do to adjust this?
• Why do I only see AV or HDMI inputs when I press the channel up/down button on my remote?
• I have neither picture nor sound, after connecting my TV. What should I do?
• What should I do if my TV is flashing different colors and cannot be turned off?

Before you buy (4)

• What size screws do I need to wall mount my TV?
• Can my TV be wall mounted?
• Why do all of the digital channels have a second digit?
• Will I need an external tuner for this TV, or an antenna?

Getting started (1)

• When should I run the auto program feature on my TV?

Use and Learn (3)

• My TV does not store the picture and sound settings.
• My picture is distorted (stretched out, short and fat, black bars on the side or top, etc.). Is there something I can do to adjust this?
• Why do I only see AV or HDMI inputs when I press the channel up/down button on my remote?

Troubleshooting (4)

• I have neither picture nor sound, after connecting my TV. What should I do?
• What should I do if my TV is flashing different colors and cannot be turned off?
• The volume on my TV is not loud enough, too loud, or the background noise is too loud.
• I have neither picture nor sound after connecting. What should I do?

Parts and Accessories (1)

• What can I do when my TV does not respond to the remote control?