2 year warranty
Discontinued
Frequently Asked Questions
When should I run the auto program feature on my Philips TV?
Why is the picture on my Philips TV distorted (stretched out, short and fat, black bars on side or top, etc.)? Is there something I can do to make it better?
How do I update my Philips TV, Home Audio or Home Video device?
Do I have the correct version of the MediaConnect software running on my PC?
How do I turn on subtitles on Netflix?
Why doesn’t the picture fill the full screen when on my Philips TV?
What router is recommended to use with my Philips device?
Why am I getting a black and white picture?
What apps or internet services does my Philips television support?
How can I watch 3D movies?
How can I program my Philips remote to work with my order devices?
How can I view output from my computer on my Philips TV? I see an error message stating "Change resolution" on the TV.
How can I make JPEG images loop during playback on my Philips TV?
What does it mean if I see this error message: "State: Failed DHCP cannot be acquired. Please confirm connection or set it with manual operation" when running a connection test.
Where can I find the MediaConnect Code?
My TV did not come with a MediaConnect CD, where do I find the CD Code to download the software?
When I connect my Philips TV to a home theater the audio and video are not in sync.
What is MediaConnect?
Why am I not getting audio from my Philips TV?
What are the recommended operating and storage, humidity and temperature levels for my Philips product?
How do I clean my Philips TV screen?
Does Vudu work in Canada?
Does my Philips device have the MediaConnect feature?
Why can't I see the volume bar on my Philips Product while watching Netflix or other NetTV apps?
Why are some off-air channels now missing from my Philips TV?
Troubleshooting
Why do I get the error “Status: Fail. Wireless Network is not found” when trying to connect my Philips TV to my wireless network?
What is VUDU ?
My Philips TV is not responding to the remote control
Why is my Philips TV missing channels after running auto-program when I use an antenna?
What internet features does my device have? Vudu, Netflix, Facebook, etc…
My Philips TV is tilted horizontally when it is mounted on the table stand
How do I add channels not picked up by auto-programming my Philips TV if I am on an antenna?
Where can I find my IP address, Default Gateway, Subnet Mask, and DNS Servers?
Why can I only see the Instant Queue in the Netflix app on my Philips TV, Blu Ray player or Home Theater system?
My other apps are working but I cannot connect to MediaConnect
Warranty and service
Check the terms of your warranty and start a product exchange or repair