ActionFitSports headphones

Hi Fez, Sorry to hear you've had this inconvenience with your headphones, this is not what we expect from our products. Please note, the headphones have a 1 year warranty from the date of purchase on your receipt. If the receipt is not available, could we kindly ask you to reach out to the store of purchase for a duplicate. Should you wish to file a claim, please, reach out to our customer support center (https://www.usa.philips.com/c-w/support-home/support-contact-page.html) where our agents will be more than glad to assist you. Kind Regards, Abdoul Philips Sound Webcare

Hello Hailey, Thank you for your detailed feedback, it is greatly appreciated. Regarding what you said, about the headphones falling out when working out or due to the weight of the volume control, please note that this unit comes with different earcap sizes to provide a firmer and better fit. Regarding the last comment on your review, I would like to inform you that this unit doesn't have power to turn on since it isn't bluetooth or requires charging. If you do need further assistance or require more information on your product, you are always welcome to contact us (http://www.philips.ca/c-w/support-home/support-contact-page.html) where our customer support representatives will be more than glad to assist you. Kind regards Philips Sound Webcare - Carlos

Hello beckkr123, We would like to thank you for your review, and we are glad to hear that you feel that the sound on the headphones is great, it is something we strive to provide for our customers. We are sorry hear that your unit is falling out since you seemed to have lost the earpieces. We would recommend you contact our customer support line (http://www.usa.philips.com/c-w/support-home/support-contact-page.html) where our customer support representative will try their best to assist you in finding a solution for you. Kind regards, Philips Sound Webcare - Carlos