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    The thermometer resets if I pull out the battery strip

    If your Philips ear thermometer does not respond, or resets automatically, when you pull out its battery strip, please check the following potential causes:

    • The batteries are empty. (Replace them)
    • The poles of the batteries point in the wrong direction. (Realign the batteries)
    • The batteries are not making proper contact. (Realign the batteries)

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