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    Philips Support

    My Philips Screeneo Air Mouse PPA5650 does not work

    Published on 2021-07-11
    1. Please check if the batteries are fully loaded.

    2. Reconnect the USB dongle in any of the USB ports on your Screeneo.

    3. Re-match your Philips Airmouse with the delivered USB dongle:

    4. Connect the Dongle to the USB port on your Screeneo product

    5. Press the red and blue key on the Airmouse for 5-10 seconds

    6. After additional 2-5 seconds, the mouse will be working.

    Please do not forget to put our finger on the OK button for using the airmouse function.

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