EN
FR
0

Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    The picture is stretched out and/or the image is short and fat and/or there are black bars on the side or on top and bottom of the picture in my Philips TV

    Published on 2016-12-29
    • Press the [Format] button on the remote control repeatedly to select the screen format that will optimize the picture display on screen.
    • This will be the format that the TV will display its picture until you select another format.

    If the problem is not resolved,

    • Check if the TV is connected to a cable box. If so, you need to set the picture format in the menu of the cable box.
    • For detailed information, please refer to the cable box user manual or contact the cable company for further assistance.
    Looking for something else?

    Discover all Philips Support options

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.