0

Shopping cart

There are currently no items in your shopping cart.

    Philips Support

    I get a message saying the 'TV cannot be found' in my Philips TV

    Published on 2016-12-29

    Make sure the TV is set to show external media files.

    Go to Home > Setup > Network settings and select 'Show PC Media Files'. This must be set to 'On'.

    The information on this page applies to the following models: 46PFL9705H/12 , 32PFL9705H/12 .

    Frequently Asked Questions

    Looking for something else?

    Discover all Philips Support options

    Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.