• We’re currently experiencing technical difficulties. We apologize for the inconvenience and invite you to shop our products through our retail partners.

Philips Support

What is Safe Mode and How do I disable it?

Published on 2021-12-10

 

Safe mode is used to troubleshoot applications.

If the TV appears to be in safe mode on the lower left-hand corner you can follow the steps below to get out of it.


NOTE: While Safe mode is displayed on the screen, third-party apps will be temporary disabled

How to exit out of Safe Mode

Exit out of "Safe Mode"

Using the remote control head to

Settings > About > Restart > press "OK" on remote control

 

Note: if you press and hold down the "OK" button for more than 2.0 seconds the TV will offer to reboot in "Safe Mode". Make sure you only press and release to avoid rebooting back into "Safe Mode".


If you have correctly selected OK and not held it, you will see this screen. Select Restart

What if I held the OK too long and I see the Restart Into Safe Mode option?

Select "Cancel" and then repeat the steps above if you see this screen.

 

Contact Philips

We are happy to help you

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.