2 year warranty
Philips Support
My Philips Shaver is leaking water
It is not unusual for a small amount of water to leak out of your Philips shaver after cleaning or wet shaving*.
The battery and electronic components of your shaver are contained within a watertight inner body. This means that they’re protected from any water that may get inside the shaver handle during routine use.
*Note: This information only applies to washable or showerproof shavers. If your shaver is not waterproof, always ensure that it stays dry. To find out if your shaver is waterproof, please refer to the user manual (also available online).
The information on this page applies to the following models: HS7980/28, HS5980/28, HS9980/28. Click here to show more product numbers ›
Frequently Asked Questions
Can I use my Philips Head Pro in the shower?
Should I shave with or against the direction of hair growth with my Philips Head Pro?
How do I activate the travel lock on my Philips Head Pro?
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Can I use the Philips Head Pro on all hair types and ethnicities?
I have a nickel allergy. Can I use my Philips hair removal product?
How long does it take to shave my head with my Philips Head Pro?
My Philips Head Pro is not charging
My Philips Head Pro is making a loud noise
How close of a shave can I expect with my Philips Head Pro?
How often should I replace the shaving heads of my Philips Head Pro?
Can I use the Philips Head Pro if I’m bald for medical reasons?
How often can I use the Philips Head Pro?
Where can I find the model or serial number on my Philips Head Pro?
Can I use my Philips Head Pro while connected to the power outlet?
My Philips Head Pro is not working
How do I clean my Philips Head Pro?
How do I use my Philips Head Pro?
How do I remove the shaving heads of my Philips Head Pro?
What do the symbols on my Philips Head Pro mean?
Can I travel with my Philips grooming or beauty product?
Why does my product take longer to charge than expected?
What can I use to charge my USB-charging Philips products?
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