Rated 2 out of
Wait to invest until they redesign
I love my Sonicare toothbrush with UV sanitizer. I was hoping to love the Airflosser, but was really disappointed. I will admit that I dislike flossing in general and was hoping to never have to floss again because of the Airflosser, but the Airflosser was not even close to living up to this expectation. You can read below for all of the design issues, but what is most frustrating for me is that these issues are obvious if they had done any “testing” of the product before releasing it. From the first time you go to plug it in you notice that the Airflosser does not sit properly on its charger, and therefore does not charge properly. Then when trying to use the Airflosser, if you don’t have it positioned just right it won’t shoot the air “mist” between your teeth properly, especially molars and teeth with tight spaces. As you are trying to reposition the Airflosser to actually “floss” between your teeth you are constantly trying to press the button on top that sticks, as water is running down your arm because the unit leaks from the water tank and from the top piece, AND it runs out of water while you are doing this AND it runs low on its charge because it does not sit on the charger correctly – SUPER FRUSTRATING!! I would wait to see if Philips takes feedback on this product and comes out with the next version before you buy.
Date published: 2012-03-18
Rated 1 out of
Very disappointing product
I have used Sonicare toothbrushes for years. My husband is a dentist and he rates Sonicare brushes as the best. However the Airfloss is a huge disappointment.
I replaced my daily use of regular floss with the Airfloss and within a month I had plaque and tartar with visible staining.
That's the biggest problem. It's not a bad addition to your daily oral care routine but it DEFINITELY DOES NOT WORK as a replacement to traditional floss or interdental brushing and Philips are wrong to sell it as such.
The other problem is that the product has many design faults:
1. It's uncomfortable to hold
2. The water tank is in an awkward position for filling under a tap
3. The water tank is too small (needs refilling 2-3 times per use)
4. The water tank's cover doesn't close securely and often pops open spilling the contents all down your arm
5. The trigger is in an awkward position and if you don't release it completely you can't press it again
6. The shape of the device is odd so it doesn't stay upright easily and needs to either rest in a tumbler or be on its charger all the time which is inconvenient and takes up space
7. The nozzle does not fit flush to the device and occasionally water squirts from around the connection point
8. The nozzle is hard to fit and remove
9. The nozzle is too rigid making reaching round the arches difficult
10. The head is too thick and too rigid so sometimes it's hard to aim it in the right place.
Sorry but this product is a big fail for Sonicare / Philips and I for one am incredibly disappointed. It feels like they had a great idea which they then rushed to get to market without proper research and testing.
As such, we will not be recommending it to patients at our practice.
Date published: 2011-12-05
Rated 4 out of
Unique product from a great company
I have been a Sonicare user for many years and it is tremendously helpful in making dental cleaning appointments rather effortless. It has kept my teeth in great shape. When I heard the same company had introduced dental flossing machine, I was eager to try it out, so I purchased one and started to use it. I have only been using it for a couple of weeks, but these are my first impressions.
First, it really blasts the air and water or mouthwash. It makes kind of a big noise and it is somewhat jarring. In other words, it takes some getting used to. I thought my gums were in pretty good shape, but there are some places that are somewhat uncomfortable to have blasted. I'm hoping that frequent use of the machine will eventually alleviate this problem, but so far it is just uncomfortable in places.
It's a personal reaction, but I don't like the noise the machine makes when it operates.
On the plus side, It is easy to fill with mouthwash or water, and the amount seems to be enough to do all the spaces between my teeth. It is easy to rinse out and dry between uses.
The charger/stand is somewhat different from the other Sonicare products I am used to -- and I have owned at least a half dozen Sonicare machines over the years. This one takes some getting used to.
Because I think it can lead to better gum health, I am willing to keep working with it. But I would like to see some study results that show it is worth it.
Date published: 2011-10-10
Rated 4 out of
More fun than flossing and appears more effective
I purchased this at my dentist's recommendation. I have long suffered from too deep pockets at my gum lines. In addition, my teeth are close together, which makes it difficult to floss without getting the floss stuck in my teeth. This takes just a minute and the long neck on the appliance makes it super easy to get to back teeth and gum areas.
I chose to use a pre-brushing rinse with whitener with my flosser. At first attempts, the blast caused my gums to bleed slightly, which highlights their fragile nature. After the 4th day, the gums quit bleeding, which means they are toughening up and I may not have this ongoing issue next time I get my teeth cleaned. I was surprised at how effective the blast is in knocking particles out from between the teeth. My mouth feels fresh and the gums look healthier. Only my next dental visit will tell how effective it really is.
If there were any flaw to the flosser, it is the design of the liquid depository, making it not as easy to fill as I would like, but it is a small annoyance. And if it really bothered me, I would just go with the air blast.
Overall, I am pleased with the AirFloss. I purchased them for my young-adult children who take more time with this than they did with regular flossing, and look forward to better check-ups from them, too!
Date published: 2012-12-04
Rated 5 out of
As a registered dental hygienist I highly recommend this product. I always recommend brushing and flossing to my patients but we know not everyone has the dexterity to use floss. This product is very simple to use and has great cleaning ability. Whether you use water or mouthwash in the unit the microburst spray are really effective in removing food and break up the biofilm of plaque. I love that you are not locked into standing over the sink with water dripping all over. Since there is very little water and just the actual burst allows you to use it anywhere in the house. Makes it easy to use. I am recommending this product to all my patients. Job well done Phillips!!
Date published: 2011-10-15
Rated 2 out of
I liked the size of the product as I thought it would be easy for travel; however, after trying the product for over a month now, I am disappointed in its performance. It does not feel as though it cleans as well as my prior water floss system and it seems to push against my teeth in an uncomfortable way. At this time I am going back and forth between systems in the hope I will get used to the way it works, as I really do like the size of the product. I may end up only using it for travel.
Date published: 2013-04-27
Rated 2 out of
The flossing attachment will break. Poor design for charging base.
It is very unstable on the base. It does not sit down in the base like most Sonicare products but on top of it, and the first time it is jostled the least bit, the handle will fall and the flossing attachment will break. Very disappointing. Give a roll of electrical tape with airflosser so each attachment can be wrapped for protection from breakage. Waiting for replacements. Very disappointing. Wanted to like it.
Date published: 2011-12-13
Rated 2 out of
your gonna get wet!
I got the new air flosser as soon as it hit the shelf as I knew my patient base was going to want to know what I thought of it. I had read all of the research that Phillips provided and wanted to see the flosser in action. The nozzel will not seat all the way down on the handle and air and water squirts from around that interface. I have tried changing the nozzel and even got in-put from a fellow co-worker who ordered one at a convention in Chicago. She is having the same problem. It will blow food and other un-attached plaque from the embrasure space but I do not see this taking the place of floss.
Date published: 2011-10-10