TVHD à écran plat

Foire aux questions

Malheureusement, la liste des questions fréquemment posées n'est pas disponible en français. Elle est disponible ci-dessous en anglais.

Top-10 FAQs Top 10 FAQ

• How to lock/ unlock a channel.
• How to install channels automatically.
• Closed Captioning (CC) is Scrambled.
• Blank screen when connecting to the accessory ( DVD, STB, PC) device via HDMI to HDMI.
• How to reset the remote control to factory mode
• Red power light is on.
• Plasma display makes humming, buzzing or cracking sounds.
• I do not have a picture and my screen is black?
• SAP (Separate Audio Program) not working.
• My set is dead, has no power, and/or the LED is flashing.

Before you buy (7)

• How to lock/ unlock a channel.
• HDCP Error message appears when connected to the accessory device using HDMI connection
• Can we use the split screen function to have video via HDMI and Teletext via Antenna?
• Is my TV digital ready? Can it receive over-the-air digital broadcast channels?
• How to Lock/ unlock movie ratings.
• How to change my PIN CODE even if I have forgotten it.
• How to use the menu with the top buttons.

Getting started (7)

• How to install channels automatically.
• How to connect PC through HDMI to TV?
• Channels are skipped when using the 'CH+' or 'CH-' buttons.
• How to reset to FACTORY SETTINGS.
• How to store Personal settings ( Sound and picture).
• Menu displayed in wrong language.
• How do I prevent my auto programming from being lost?

Use and Learn (38)

• Closed Captioning (CC) is Scrambled.
• Do you have to connect the antenna to the set if you use HDMI connected accessory devices?
• There is a picture but picture has red or white video noise when connecting to accessory device (DVD, STB, PC) using HDMI to HDMI connection.
• Can I connect an external Hard Disk Drive (HDD) to my TV?
• There is a Green Line on my Display and the picture is not centered.
• When viewing certain channels, I sometimes get the message in the top right corner that reads, Channel unavailable.
• Short flickering lines appear on a blank screen before the picture and sound appears,each time when selecting in the AV menu , an accessory device playing back copy protected (HDCP) content
• How to hook-up a cable or satelite set top box
• What can I do to remove the black box covering most of picture?
• Red power light is on.
• I do not have a picture and my screen is black?
• My set is dead, has no power, and/or the LED is flashing.
• How to obtain other video modes than basic VGA (640x480) when connecting your PC with your TV via the HDMI connection.
• What can I do to keep the MENU from popping up all the time?
• How to hook-up a DVD Recorder
• What to do with the IR cable (or IR blaster) and port included with your FlatTV ?
• How does AUTOMATIC PICTURE FORMAT work?
• Picture format changes spontaneously.
• How to switch off the on-screen clock.
• How to hook-up a VCR
• How do I install and set up a CableCARD?
• How to connect Games / Camera
• How to use Closed Caption?
• Television remains in standby after power is switched on.
• How do I connect my set to us Picture in Picture (PIP)?
• Can I remove the black bars or make my picture fill the screen?
• Picture has poor or no color.
• Pixel plus, explanation and Select pixel plus in the PICTURE menu.
• Pixel plus, explanation and demo mode.: Turn pixel plus demo mode on/off.
• Television is not working, screen is black, blinking red led.
• Speckles, Lines, Color Distortion in Picture. (only plasma screens)
• Subtitles are not or only partly visible.
• Your set goes off and starts up again.(occasionally)
• Cannot get out of DUAL SCREEN mode.
• Program information on top of screen does not appear when switching channels.
• Your TV locks up after viewing photos.
• I get the message: HDCP Not Supported.
• What is RRT5 (Rating Region Table 5) and is my TV capable of receiving new RRT5?

Dépannage (11)

• Blank screen when connecting to the accessory ( DVD, STB, PC) device via HDMI to HDMI.
• Sound occasionally disturbed by popping or ticking noise when connected to the accessory device using HDMI connection.
• No audio when connecting to the accessory device using DVI to HDMI connection.
• Picture not displayed in 16:9 format when viewing the program through HDMI or DVI
• SAP (Separate Audio Program) not working. SAP not selected.
• I hear a whistling noise when sound is muted.
• Sound from external speakers does not match sound from television speakers.
• I am having troubles with sound from my TV.
• Why do I only get sound from one speaker?
• Plasma display makes humming, buzzing or cracking sounds.
• SAP (Separate Audio Program) not working.

Parts and Accessories (3)

• How to reset the remote control to factory mode
• Program the remote Control to operate other devices (VCR, Cable Box, HD, or DBS).
• Headphone is not working.