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Philips Support

Do I need an Alexa device to reorder replacement brush heads for my Sonicare?

Published on 18 July 2025
No, you do not need an Alexa device to order replacement brush heads for your Sonicare. You can still reorder brush heads using the Sonicare app or My Philips account.

The information on this page applies to the following models: HX9923/21 , HX9923/01 , HX9923/11 , HX9923/41 , HX9923/61 , HX9924/67 , HX9954/74 , HX9903/25 , HX9902/74 , HX9902/75 , HX9902/76 , HX9902/77 , HX9903/05 , HX9903/65 , HX9912/96 , HX9912/95 , HX9911/75 , HX9911/76 , HX9990/31 , HX9911/93 , HX9911/91 , HX9911/90 , HX9911/92 , HX9990/11 , HX9990/13 , HX9911/77 , HX9911/78 , HX9994/12 , HX9914/82 , HX9914/83 , HX9990/12 , HX9630/18 , HX9630/15 , HX9630/16 , HX9630/17 , HX9954/64 , HX9924/65 , HX9690/07 , HX9690/06 , HX9924/62 , HX9944/12 , HX9944/11 , HX9902/65 , HX9902/64 , HX9902/66 , HX9902/67 , HX9685/03 , HX9601/03 , HX9610/17 , HX9680/01 , HX9690/05 , HX9610/16 , HX9610/18 , HX9957/61 , HX9361/69 , HX9903/61 , HX9903/01 , HX9903/11 , HX9985/01 , HX9924/11 , HX9985/18 , HX9985/28 , HX9985/48 , HX9985/08 , HX9924/41 , HX9957/81 , HX9924/01 , HX9903/21 , HX9957/51 , HX9957/71 , HX9924/21 , HX9903/15 , HX9903/41 , HX9903/45 . Click here to show more product numbers Click here to show less product numbers

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