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    Do I need an internet connection for the Sonicare Brush Head reordering service?

    Your smartphone needs an internet connection in order for the Philips Sonicare Brush Head reordering service to work. Also, make sure that your Philips Sonicare Toothbrush is connected to the Philips Sonicare App to communicate brushing data and to trigger the reordering service.

    The information on this page applies to the following models: HX9903/61 , HX9957/51 , HX9985/01 .

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