2 year warranty
Frequently Asked Questions
Can I use my Sonicare AirFloss charger to charge my toothbrush?
In which countries is the Philips Sonicare for Kids app available?
How does the brushing guidance work in the Sonicare app?
What happens to my Sonicare For Kids app data if I switch devices?
In which countries is the Sonicare app available?
What do the battery status lights indicate on my Sonicare toothbrush?
Why does my Philips Sonicare app requires permissions
How do I restore my brushing streak in the Sonicare For Kids App?
How long should my Sonicare toothbrush battery last?
Where can I purchase accessories for my Sonicare toothbrush?
Can I use my Philips Sonicare Toothbrush in the shower?
Why is there a gap between my brush head and handle?
What are the brushing modes for my Sonicare toothbrush?
Which brush head fits my Sonicare toothbrush?
Can I use my Sonicare charger with other toothbrushes?
Can I replace the battery of my Sonicare toothbrush?
How do I charge my Sonicare toothbrush?
How do I register my Sonicare toothbrush?
How to recalibrate Philips Sonicare toothbrush pressure sensor settings
How do I connect my toothbrush to the Sonicare app?
How do I use my Sonicare toothbrush?
How do I use my Sonicare toothbrush with braces?
How to clean my Philips Sonicare toothbrush?
Parts & Accessories
Troubleshooting
My brush head is difficult to attach or remove.
My Philips Sonicare toothbrush makes a loud noise
I cannot connect my toothbrush to the Sonicare app
My brush head falls off my Sonicare toothbrush
My Sonicare toothbrush turns off by itself
My Sonicare toothbrush is not vibrating
My Sonicare toothbrush vibrates too powerfully
My Sonicare toothbrush is not charging
My Sonicare toothbrush is vibrating less powerfully
My Sonicare toothbrush makes a loud noise
Warranty and service
Check the terms of your warranty and start a product exchange or repair