Frequently Asked Questions
What phones are compatible with the Philips Sonicare app?
For an optimal electric toothbrush experience we recommend using a phone that is supported by Philips Sonicare.
We recommend to always upgrade to the newest OS version available from Android and iOS and if possible using the Sonicare app on a supported device listed below.
Supported Android phones:
Supported Android OS: 4.4, 5.1, 6.0
- Samsung Galaxy S7/S7 Edge
- Samsung Galaxy S6/S6 Edge
- LG G4
- Motorola Moto G
- HTC One
- Nexus 6P
Supported Apple phone:
Supported iOS: 9
- iPhone SE 5, 5S, 5C, 6, 6+, 6S, 6+S
If your phone is not on the list of supported devices or you are still using an older OS version you might experience bugs, crashes, design or layout issues and potentially other defects.