Sonicare DiamondClean Smart Sonic electric toothbrush with app

Personalized coaching, Smart brush head sensors, Smart brush head recognition, 4 modes, 3 intensities HX9903/01

Frequently Asked Questions

What phones are compatible with the Philips Sonicare app?

For an optimal electric toothbrush experience we recommend using a phone that is supported by Philips Sonicare.

Supported devices

We recommend to always upgrade to the newest OS version available from Android and iOS and if possible using the Sonicare app on a supported device listed below.

Supported Android phones:

Supported Android OS: 4.4, 5.1, 6.0

  • Samsung Galaxy S7/S7 Edge
  • Samsung Galaxy S6/S6 Edge
  • LG G4
  • Motorola Moto G
  • HTC One
  • Nexus 6P

Supported Apple phone:

Supported iOS: 9

  • iPhone SE 5, 5S, 5C, 6, 6+, 6S, 6+S

Other devices

If your phone is not on the list of supported devices or you are still using an older OS version you might experience bugs, crashes, design or layout issues and potentially other defects.

The information on this page applies to the following models: HX9903/01 , HX9957/51 , HX9903/41 , HX9903/21 , HX9903/11 , HX9985/08 , HX9985/48 , HX9985/28 , HX9985/18 , HX9985/01 , HX9192/01 , HX9193/03 , HX9193/04 , HX9194/08 . more less

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